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<soft xmlns="http://www.softaculous.com"> <overview> <img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}} </overview> <features> {{features}} </features> <demo> http://www.softaculous.com/demos/Maian_Support </demo> <ratings> http://www.softaculous.com/softwares/customersupport/Maian_Support </ratings> <space> 65464843 </space> <support> https://www.maianmedia.com/support </support> <version> 4.6 </version> <mod>16</mod> <mod_files>2</mod_files> <release_date>15-10-2023</release_date> <admin>admin</admin> <min_require>4.0</min_require> <softversion> 4.5.4 </softversion> <requirement check="php" type="version" operator="ge" value="7.1.0" /> <requirement check="php" type="extension" name="mysqli" /> <requirement check="php" type="extension" name="curl" /> <requirement check="php" type="extension" name="SimpleXML" /> <requirement check="php" type="extension" name="imap" /> <requirement check="php" type="extension" name="json" /> <languages> <english-overview> <font size="5" color="#182e7a">Maian Support</font> is a FREE support ticket system written in PHP/MySQL. Maian Support is a software with no nag screens, ads or spyware. It can be used for an unlimited time at no further cost. <br /><br />Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge. <br /><br /> Maian Support is released under their own <a href="https://www.maiansupport.com/licence-free" target='_blank'>Free Licence</a>. </english-overview> <english-features> <font size="2" color="#1281B6"><b>Main Features List (Certain features are restricted in the Free Version)</b></font><br /> <ul> <li>Easy to install support ticket system written in PHP/MySQL</li> <li>Multiple admin users with access levels / delete priorities</li> <li>Multiple departments</li> <li>Fully searchable F.A.Q with categories and ajax based voting system</li> <li>Validates as XHTML Strict. Clean, tableless design to meet modern standards.</li> <li>Template based for easy site integration</li> <li>E-mail templates for easy editing</li> <li>SMTP mail options</li> <li>Ability to start tickets via e-mail (uses IMAP functions)</li> <li>Dispute system so multiple people can respond to same ticket</li> <li>Multiple attachments with file/size restrictions</li> <li>Ticket portal to view tickets by e-mail address</li> <li>Custom fields to capture additional form information</li> <li>Notepad option for admin to make backend notes about tickets</li> <li>Open tickets via XML data posts. Any application that can trigger XML posts can open tickets</li> <li>BBCode support</li> <li>Option for visitors to change passwords</li> </ul> </english-features> <english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass> <english-err_no_email>Please provide the email to reset the password</english-err_no_email> <english-err_no_such_email>The Admin email is incorrect and does not exist!</english-err_no_such_email> <english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt> </languages> </soft>